privacy policy

Last updated: [8/12/2025]

Who We Are

Luxe Essence (“we”, “our”, “us”) is an online store offering luxury fashion, accessories, and beauty products.
Website: https://luxeesence.com
Contact email: luxeesence.uk@gmail.com

Information We Collect

We collect the following information when you use our site:

• Personal details: name, billing/shipping address, phone number, email address (for orders, accounts, or contact forms).

• Order information: products purchased, payment status, delivery details.

• Account information: username, password, saved addresses.

• Technical data: IP address, browser type, device information, pages visited.

• Comments/reviews: if you leave comments, we collect the data shown in the form plus your IP and browser details (for spam prevention).

How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Manage your account.

• Respond to your queries or customer service requests.

• Send important updates about your orders or account.

• Improve our website and services.

• Prevent fraud and protect our site security.

• Send promotional emails (if you’ve opted in).

Payments

We use secure payment gateways such as [JazzCash, Easypaisa, Bank Transfer, Stripe].
We do not store your complete payment card details — these are processed directly by the payment provider. Please review their privacy policies:

• JazzCash: https://www.jazzcash.com.pk/privacy-policy

• Easypaisa: https://easypaisa.com.pk/privacy-policy

• Stripe: https://stripe.com/privacy

Cookies

We use cookies to:

• Keep you logged in to your account.

• Remember items in your shopping cart.

• Track site performance and visitor behavior (via Google Analytics).

• Store your display preferences.

You can disable cookies in your browser, but some site features may not function properly.

Embedded Content from Other Websites

Product pages or blog posts may include embedded content (videos, images, etc.) from third-party websites. These sites may collect data, use cookies, and track your interaction with the content.

Who We Share Your Data With

We may share your data with:

• Delivery companies (to ship your order).

• Payment providers (to process payments securely).

• IT & security providers (for hosting, analytics, spam protection).

We do not sell or rent your personal information.

Data Retention

• Orders: kept for at least 3–7 years for tax/legal requirements.

• Comments: kept indefinitely.

• Account information: stored until you request deletion.

Your Rights

You can request:

• A copy of the personal data we hold about you.

• Correction of inaccurate information.

• Deletion of your personal data (except where we must keep it for legal reasons).

To make a request, contact : luxeesence.uk@gmail.com.

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service. Some data may be processed outside your country by service providers under proper security measures.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact:
Luxe Essence
Email: luxeesence.uk@gmail.com
Website: https://luxeesence.com